Navigating Workplace Dynamics: Creating Positive Relationships, Patients, Coworkers, Employers and Ourselves

Attention Doctors, Office Managers, and Team Leads!

Every doctor wants a well-run, profitable practice, right? It just won't happen if the relationships that are necessary to having a successful practice are not developed. Most doctors would rather just be a doctor, see patients and not have the endless headaches of dealing with all of the different relationships in the practice.

It doesn’t have to be this way; you can elevate your medical practice to new heights by sending your managers or team leads to this transformative three-week course where they will develop the skills necessary to cultivate the important relationships in and with your practice to create a dynamic practice environment for you, your staff, and your patients!

Over the course of the next several months, Top Practices Practice Management will be offering smaller, bite-sized management courses that are content-focused to achieve the practice management areas that can be very challenging. When you look at the big picture of running a medical practice it seems impossible, and it is without those key people who help you get there, your manager or team leads. There is so much to do, and we need to get it all done, but let’s face it overwhelming.

Jeff Olson, the author of The Slight Edge says, “Sometimes you need to slow down to go fast.” That is why we have chosen to offer smaller, doable courses so it can really get done and our Coach Tina Del Buono, will be there to guide your manager/team leads through every step.

The price of this course allows up to two people to attend manager, and a team lead or two team leads. (Oh, see the special bonus below for you, doctor!)

Here's why this opportunity is a game-changer for both you and your practice:

Unlock Your Practice's Full Potential: Your manager or team leads are the backbone of your practice, and investing in their professional development is an investment in the success of your entire team. By equipping them with the skills and knowledge to develop positive working relationships with each person and coaching them how to do the same with each other and your patients, you'll witness a significant positive impact on your practice's overall performance and profitability. They will become your “Practice Partners” and elevate others in the practice to be the same.

Free Up Your Time To See More Patients: When your managers or team leads are well-prepared in streamlining office operations, developing excellent working relationships with your staff, relationships that make your people want to show up to work and become engaged employees serving the patients you see every day with excellent patient care. With the tools your management staff need, you can ensure a seamless patient experience and support from engaged staff from start to finish each day.

Bonuses

Bonus: When your managers or team leads attend our course, they'll have the opportunity to connect with like-minded professionals from other practices. This networking experience fosters collaboration enabling them to bring back fresh perspectives and innovative strategies from what they have learned that will take your practice to the next level.

Bonus: Invest in the growth and success of your practice by enrolling your managers in our three-week course. Together, you'll create a well-oiled machine that operates seamlessly, prioritizes patient care, and exceeds industry standards. Don't miss out on this extraordinary opportunity to revolutionize your practice. Act now and secure your managers' spots in our transformative program.

Bonus: You the doctor will have access along with your manager or team leads to this program for “FREE”!!! Yes free, you can attend course sessions and will receive the recordings each week so you can discuss them with your “Practice Partners” who will be excited in their journey to elevate, educate, and create a workplace that all staff members will grow and become engaged employees.

As you know, creating, running, and growing a profitable practice does not happen overnight. It takes time and encouragement to continue with those bite-sized baby steps that eventually will get you there. That is why we have created these courses with that in mind, so it gets done and then can be maintained.

How Can This Happen For You?

By investing, in your manager/team leads, your practice excellence partner(s), and sign them up for the only coaching courses that will give them the information, knowledge, and understanding they need about the “Business of Podiatry,” so they can work with you to take your practice from where it is now to the practice of your dreams.

Not only the practice of your dreams, but you also will be letting your manager/team leads know that you are confident that with the right information and tools that these courses offer they can become the “Practice Partners” you always dreamed of working with!

To get there is all about the “Slight Edge” effect and these courses will do just that!

"Any time you see what looks like a breakthrough, it is always the end of the result of a long series of little things, done consistently over time.” ~ Jeff Olson The Slight Edge

Modules Covered In This Course:

• Quality Patient Care, Preventing Patient and Workplace Problems: In order for our offices to provide quality patient care there are several areas that each staff members needs to be aware of and understand in order to personally do their best with the patients they serve each day in the practice. This module will provide information on the areas in the practice that need focus and adherence to provide clear communication, excellent patient service, and how front and back-office teams need to work as one to provide the best care to those that the practice serves each day. 

• Physician Employer Relationships: Building and maintaining effective relationships with your doctor(s) can be a complex task. As a medical office manager, you may encounter challenges in coordinating schedules, addressing physician concerns, ensuring compliance with office policies, and fostering a collaborative work environment. All of these can contribute to stress for you the manager, your staff and your doctor(s) which can lead to unproductive work time and loss of revenue. This module will cover how to keep your relationship healthy and happy with your doctor(s).  

• Self-Management and Keeping Your Finger on the Pulse of the Practice:  Managing time and getting all the practice tasks done in a timely manner has always been a challenge. Ultimately, acting on managing your time is what needs to happen to master it. Now, multiply this by the number of people in the practice and what they need to get done and you can see the daily challenge. Understanding what needs to be done and by whom is key to being successful. Not only do we need to learn to manage our time but also teach our team how to manage their time as well.

“The simple things that lead to success are all easy to do. But they're also just as easy not to do.” ~ Jeff Olson, The Slight Edge